Privacy Policy for The Auto Spa
Effective Date: [06/24/2025]
At The Auto Spa, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us online or offline, including through our website, lead forms (such as Meta Ads), and other communications.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, email address, mailing address.
Service Information: Vehicle make/model, service preferences, appointment details.
Marketing Preferences: Communication and promotional preferences.
Technical Data (Website visitors): IP address, browser type, device information, and usage data via cookies or analytics tools.
2. How We Collect Information
We collect information through:
Lead forms (Meta/Facebook/Instagram ads, website contact forms) Direct communication (email, phone, text) Online bookings or purchases Website interactions via cookies and analytics
3. How We Use Your Information
We may use the information we collect to:
Respond to inquiries and provide customer service Book appointments and manage services Send promotional messages and special offers Improve our services and marketing efforts Comply with legal obligations
4. Sharing of Information
We do not sell your personal information. We may share data only with:
Trusted service providers who help us run our business (e.g., marketing platforms, appointment systems) Legal authorities if required by law or to protect our rights Facebook/Meta or Google platforms for ad targeting or analytics (as per their privacy terms)
5. Your Rights & Choices
You may:
Opt Out of marketing emails or texts at any time Access or Update your personal information by contacting us Request Deletion of your data, where applicable by law If you’re a resident of California or the EU, you may have additional rights under CCPA or GDPR.
6. Data Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no system can be guaranteed 100% secure.
7. Third-Party Links
Our website or ads may contain links to third-party websites. We are not responsible for their privacy practices.
8. Cookies and Tracking
Our website may use cookies and analytics tools to understand visitor behavior and improve our services. You can control cookie settings via your browser.
9. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on our website with a revised “Effective Date.”
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
The Auto Spa
📍 4858 Dolton Dr. #A Virginia Beach, VA 23462
📞 757-651-0004
The Auto Spa comes to you! We serve all the 7 cities including Chesapeake, Norfolk, Virginia Beach, Portsmouth, Suffolk, Hampton and Newport News with top-quality 